Justice Web Interface to NCIC - Logo
U.S. Department of Justice Logo U.S. Department of Justice
Office of the Chief Information Officer
*** NEW V2 EAST TEST ENVIRONMENT *** Justice Criminal Information Services

The Office of the Chief Information Officer (OCIO) serves as the Criminal Justice Information Services (CJIS) Systems Agency (CSA) for the DOJ, as well as other Federal and Tribal agencies and organizations. The DOJ CSA provides access to National Crime Information Systems through its Justice Criminal Information Services (JCIS), which supports interagency information sharing and safeguarding. Access to JCIS is for public agencies only; access for Tribal agencies and organizations is available through the DOJ Tribal Access Program.

JCIS Service Links
JWIN Omnixx Force Client JWIN Web Client (DOJ Login) DOJ JCIS Training & Learning Center CJIS Launch Pad Maryland Criminal Justice Dashboard Joint Automated Booking System Web Tool (DOJ Components only; all other users may access via LEEP) FixNICS Disposition Reporting Service (DRS) Law Enforcement Enterprise Portal (LEEP DOJ Login)

WARNING!!!
You are accessing U.S. Government information technology and/or information systems which includes:
  1. this information technology,
  2. this information system,
  3. all information technology devices connected to this network, and
  4. all devices and storage media attached to this information system or to information technology on this network.
This information technology and information system is provided for U.S. Government-authorized use only. Unauthorized or improper use may result in disciplinary action as well as civil and/or criminal penalties. By using this information technology and/or information system, you understand and consent to the following:
  • You have no reasonable expectation of privacy regarding any communications transmitted through or data stored on this information technology and/or information system. At any time, the government may monitor, intercept, search and/or seize data transiting or stored on this information technology and/or information system.
  • Any communication transmitted through or data stored on this information technology and/or information system may be disclosed or used for any lawful government purpose.
  • Your consent is final and irrevocable. You may not rely on any statements or informal policies purporting to provide you with any expectation of privacy regarding communications on this system.
For further information, see the Department order on Use and Monitoring of DOJ Information Technology, Information Systems, and Access to an Authorized Users’ Electronic Information.

HELP & SUPPORT

CAS, JABS, and JWIN users must email their Terminal Agency Coordinators (TAC) or Agency Help Desk for routine service issues, such as account creation, password resets, account unlocks, and account information updates. Please contact the DOJ Service Desk with the contact information below, for the contact information of your TAC or Agency Help Desk.

For FixNICS DRS service or access issues, please email the DOJ Service Desk at [email protected]

Tribal Agencies should contact the Tribal Access Program (TAP) at [email protected]. For routine technical support, such as the TAP kiosk workstation, please email the Help Desk at [email protected]. For urgent 24x7 help, please call 800-734-6241. The Idemia Help Desk will forward to the appropriate individual for resolution.

For all other issues, please contact the DOJ Service Desk. The DOJ CSA is excited to announce increased service availability through the DOJ Service Desk to improve responsiveness to customer needs and provide 24/7, in-person technical support to more quickly resolve or escalate service and technical support requests. Routine request will be handled by the DOJ CSA Staff Monday – Friday, 7 am – 7 pm. Routine service issues, such as account creation, password resets, account unlocks, and account information updates, received outside business hours will be addressed the next business day. Critical issues will be escalated and addressed accordingly.

The DOJ Service Desk can be reached by phone or email at:
(202) 616-7100
or
[email protected]


For assistance with the DOJ JCIS Training and Learning Center please contact the DOJ Service Desk at [email protected].
For urgent assistance 24x7, please contact the DOJ Service Desk at 202-616-7100.